Frequently Asked Questions
We provide a range of cleaning and maintenance services, including regular domestic cleaning, deep cleaning, end-of-tenancy cleaning, carpet cleaning, window cleaning, and general home maintenance.
Yes, our team arrives fully equipped with high-quality cleaning products and tools. However, if you prefer us to use your own products, we are happy to accommodate your request.
Absolutely! All our staff are fully vetted and insured for your peace of mind.
No, it’s not necessary for you to be home. Many of our clients provide us with access to their property through a key or security code.
Yes, we offer one-off cleaning services, whether it’s for a deep clean, after a party, or preparing your home for guests.
A regular clean covers routine tasks like dusting, vacuuming, mopping, and general surface cleaning to maintain a tidy home. A deep clean is more thorough, including scrubbing tiles, descaling bathrooms, cleaning inside appliances, and reaching areas that aren’t covered in a standard clean. We recommend a deep clean for first-time customers or homes that haven’t been cleaned in a while.
You can book through our website, call us, or send us an email. We’ll discuss your requirements and arrange a convenient time.
Our prices vary depending on the type of service, the size of your property, and any additional requests. Contact us for a free quote!
Yes! We offer discounted rates for weekly, fortnightly, and monthly cleaning plans.
We accept cash & bank transfers. Payment details will be provided at the time of booking.
We understand that plans change. If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid a cancellation fee.
Yes, we offer professional carpet and upholstery cleaning using high-quality equipment and eco-friendly solutions.
Yes, we offer general maintenance services such as minor repairs, assembling furniture, and fixing leaks.
Yes, we provide oven cleaning as a standalone service. We also clean other appliances upon request.
We only use eco-friendly cleaning products, using non-toxic and biodegradable products to ensure a safe environment for you and your family.
Customer satisfaction is our priority. If you’re not happy with any aspect of the cleaning, let us know within 24 hours, and we’ll return to fix any issues at no extra charge.
Yes! We offer a selection of high-quality cleaning products through our online shop. You can browse and purchase directly on our website, and we provide convenient delivery options.